FlowLiftAI - Legal

Last Updated: September 14, 2025

1. Acceptance and Authority

By using our Software, you agree to be bound by this EULA and our Terms of Service. If you are using the Software on behalf of a business or other entity, you represent and warrant that you are authorized to bind that entity to this EULA. This EULA and the FlowLiftAI Terms of Service together form one comprehensive agreement. In case of any conflict between documents, the Terms of Service shall control except for software-specific licensing terms covered herein.

2. Grant of License

FlowLiftAI grants you a limited, non-exclusive, non-transferable license to use our AI automation software, agents, dashboards, and related services ("Software") strictly in accordance with this EULA and our Terms of Service. This license permits you to:

• Access and use our AI-powered automation solutions and multi-agent systems

• Connect approved third-party platforms and integrate with your existing business systems

• Utilize custom dashboards, interfaces, and reporting features developed for your specific use case

• Receive automated services and solutions as specifically contracted and configured for your business needs

3. License Restrictions

You may NOT:

• Reverse engineer, decompile, or disassemble any part of the Software

• Copy, modify, distribute, or create derivative works of the Software

• Remove or alter any proprietary notices, labels, or marks

• Use the Software to compete with FlowLiftAI or develop competing services

• Share login credentials or allow unauthorized access to your account

• Use the Software for illegal activities or in violation of applicable laws

• Attempt to access or extract underlying AI models, algorithms, or training data

4. AI Agents and Customer Responsibility

Our AI agents operate autonomously within defined parameters that we configure based on your business requirements and with your explicit approval. We will explain all configurations and capabilities before implementation, and any changes to agent parameters require your approval. You are solely responsible for reviewing and approving all actions taken by AI agents configured by you. FlowLiftAI does not independently verify or validate agent actions within your integrated platforms. We will provide support for troubleshooting and issues as needed. You acknowledge that:

• AI agents may make decisions and take actions on your behalf in connected systems

• You are responsible for ongoing oversight of agent activities

• Actions taken by AI agents in your connected platforms are your responsibility

• FlowLiftAI will assist with configuration and support, but ongoing oversight is your responsibility

5. Data Processing

Our data processing activities are governed by our Privacy Policy. For customers to whom specific data protection regulations such as the GDPR apply, a Data Processing Agreement (DPA) is required to use our services. This DPA will be provided upon request and will form an integral part of our agreement.

6. Confidentiality

Each party agrees to treat all non-public business, technical, or financial information disclosed by the other party ("Confidential Information") as confidential and to use it only in connection with the performance of this EULA. Confidential Information shall not include information that is publicly available, already known to the receiving party, independently developed, or rightfully obtained from third parties. This confidentiality obligation shall survive termination of this agreement for a period of three (3) years.

7. Third-Party Integrations

When connecting third-party platforms:

• You must have proper authorization to grant access

• Third-party terms and policies apply to those services

• We are not responsible for third-party platform performance or data handling

• Integration failures or third-party service changes may affect Software functionality

• Open-source components are provided 'as-is' under their respective licenses. We do not warrant or support the open-source components beyond our integration.

8. Export Controls and Sanctions

You agree to comply with all applicable export control laws, sanctions, and trade regulations, including but not limited to those administered by the United States, European Union, Israel, UK OFSI, UN sanctions, and other relevant jurisdictions. You represent that you are not located in, or acting on behalf of entities in, any country or region subject to comprehensive sanctions. You will not use the Software in connection with any prohibited end-uses or end-users as specified in applicable export control and sanctions regulations.

9. Security and Data Protection

We maintain technical and organizational measures consistent with industry standards to protect customer data from unauthorized access, alteration, disclosure, or destruction. You may request a summary of these controls at any time. In the event of a security breach that affects your data, we will notify you within 72 hours of discovery, unless prohibited by law enforcement. You are responsible for maintaining the security of your account credentials and for promptly notifying us of any suspected unauthorized access.

10. Updates and Modifications

We may update the Software to:

• Improve functionality and security

• Add new features or AI capabilities

• Maintain compatibility with third-party platforms

• Comply with legal requirements

Continued use after updates constitutes acceptance of modifications.

11. Content and Intellectual Property

• FlowLiftAI retains all rights to the Software, AI models, and proprietary technology

• You retain rights to content you create using the Software

• AI-generated content created through our services belongs to you, subject to this license. However, FlowLiftAI does not guarantee exclusivity or non-infringement of AI-generated output; you must review content before use and ensure it does not infringe third-party rights

• You represent that you have rights to any data or content you provide

• The Software may incorporate open-source components including n8n workflow automation, subject to their respective licenses. Such components remain under their original licensing terms.

12. Service Commitment and Availability

FlowLiftAI agrees to use commercially reasonable efforts to ensure the continuous operation of the Software, excluding scheduled maintenance, force majeure events, or third-party service disruptions beyond our control. The Software is provided "as available" without specific service level agreements (SLAs) unless separately contracted. Any SLA shall be set out in a separate Service Level Agreement; remedies are limited to service credits.

13. WARRANTY DISCLAIMER

THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SOFTWARE WILL BE ERROR-FREE, SECURE, OR CONTINUOUSLY AVAILABLE. WE DISCLAIM ALL WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY LAW.

14. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless FlowLiftAI, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney fees) arising out of or relating to: (a) your use of the Software, (b) your violation of this EULA or applicable laws, (c) your data or content, (d) infringement of third-party intellectual property rights by your data or use of the Software, or (e) any actions taken by AI agents on your behalf.

FlowLiftAI agrees to indemnify, defend, and hold harmless you from and against any third-party claims that the unmodified Software infringes a patent, copyright, or trademark, provided you promptly notify us of such claims and cooperate in the defense. Our liability under this section shall not exceed the total fees paid by you in the 12 months preceding the claim.

15. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLOWLIFTAI SHALL NOT BE LIABLE FOR: (A) INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, (B) BUSINESS INTERRUPTION, LOST PROFITS, DATA LOSS, OR LOSS OF GOODWILL, (C) DAMAGES RESULTING FROM AI AGENT ACTIONS OR THIRD-PARTY INTEGRATIONS, OR (D) ANY DAMAGES EXCEEDING THE TOTAL FEES PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM. THIS LIMITATION APPLIES REGARDLESS OF THE THEORY OF LIABILITY, EXCEPT WHERE PROHIBITED BY LAW.

16. Data Deletion and Return

Upon termination of this agreement, and at your written request, FlowLiftAI will delete or return all personal data processed on your behalf within 30 days, except as required to comply with legal obligations or legitimate business purposes (such as financial records). We will provide written confirmation of data deletion upon completion.

17. Termination

This license may be terminated: (a) by either party with 30 days written notice for convenience, (b) immediately if you breach this EULA or Terms of Service, or (c) immediately if your account becomes delinquent (defined as 30 days past due). Upon termination for convenience, you may be entitled to a prorated refund of prepaid fees for unused services. Upon termination, you must cease all use of the Software and delete any local copies. Sections relating to confidentiality, disclaimers, limitation of liability, indemnification, data deletion, governing law, and survival shall continue in effect after termination.

18. Survival

The following sections shall survive termination of this EULA: Confidentiality (for three years), Data Processing and DPA (for legally required retention periods), Data Deletion and Return, Intellectual Property, Warranty Disclaimer, Indemnification, Limitation of Liability, Governing Law and Jurisdiction, and this Survival clause.

19. Governing Law and Jurisdiction

This EULA shall be governed by and construed in accordance with the laws of the State of Israel, without regard to conflict of law principles. Any disputes arising from or related to this EULA shall be subject to the exclusive jurisdiction of the competent courts in Tel Aviv-Jaffa, Israel. However, FlowLiftAI may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property rights.

20. Changes to This EULA

We may update this EULA with 30 days notice via email and website posting. Material changes will be clearly identified. Material changes that reduce functionality will not apply until you expressly accept or renew your agreement. Continued use after the effective date constitutes acceptance of non-material changes.

21. Contact Us

Email: team@flowlift.ai

Address: FlowLiftAI, Maccabi St 16, Ra'anana, Israel

22. Document Download
For a downloadable version of this document, visit:

FlowLiftAI - End User License Agreement (EULA)